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Common questions

What you are probably wondering.

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Is my data secure?

Yes. Reachy uses official OAuth (Meta, TikTok, Google) · you log in on the platforms' own servers, we never see your password, and Reachy only requests the read permissions it needs. Your access tokens stay server-side, on a database hosted in Frankfurt, Germany (EU) and encrypted at rest, fully GDPR compliant. You can revoke Reachy's access at any time from each platform.

Can I customize the colors of my media kit?

Yes. Pick your accent color, your theme (light / dark), and one of six templates, including Aura, Folio and Stage. During beta, all customization is free · unlimited access to Pro options, no credit card.

Which social platforms are supported?

Five platforms · Instagram, TikTok, YouTube, Facebook and Twitch. Connect one or several through each platform's official login, Reachy aggregates your analytics into a single kit. For Facebook, it's your Page that connects. For Instagram, your account needs to be Business or Creator (free, switch in 30 seconds from the Instagram app).

How much will it cost after the beta?

A free plan will always stay available. A Pro plan (advanced customization, full stats history) will become paid at launch · everyone who joins during the beta keeps a preferred price for life. No credit card during the beta.

How are my stats “verified”?

Reachy pulls your numbers straight from the platforms' official APIs via OAuth · nothing is entered by hand. What a brand sees on your kit are the numbers the platforms themselves report, synced automatically and impossible to edit by hand.

Can I export my kit as a PDF?

Not right now. PDF export is on hold · the web link stays the way to share your kit, and it has the advantage of staying current after you send it, which a PDF never does. The feature will come back.

Can I delete my data or my account?

Anytime. You can disconnect a platform or delete your kit right away, and request erasure of your account from your settings, with no need to email us. Your data is then erased within 30 days, as GDPR requires.

The beta is open.

Free for the whole beta. Your kit is live in minutes.

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